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Warranty Information

New and Repaired

 
     
 
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Parts Warranty And Policy Information

 

 Statement of Limited Warranty for Service Parts and Repair Services –

LIMITED WARRANTY:
Any product, or part thereof, sold by VMC Electric llc, which, under normal operating conditions in the plant of the original purchaser thereof, proves defective in material or workmanship within specified time (one or two year for new products; depending on the product) from the date of shipment by us, as determined by an inspection by us, will be repaired or replaced, at our discretion, free of charge for repair.  Customer is responsible for the shipping costs.

Provided that you promptly send to us notice of the defect and establish that the product has been properly installed, maintained, and operated within the limits of rated and normal usage, and that no factory sealed adjustments have been tampered with or damage has occurred from contamination; i.e. coolant, any conductive material such as chips or dust. Not covered - Motors windings that have failed because of over current conditions that cause sever thermal deterioration of the insulation which results in an electrical short and/or “burnt motor”.

VMC Electric llc or agents liability is limited to repair or replacement of defective parts. Repaired items will carry a 90-day warranty or until fulfillment of original warranty time; which ever is greater.

All expressed and implied warranties, including the implied warranties of merchantability and fitness for a particular purpose are limited in duration to the warranty period, and no warranties, whether expressed or implied, will apply after this period.

Under no circumstances shall VMC Electric llc or any of our affiliates have any liability whatsoever for claims or damages arising out of the loss of use of any product or part sold to you. Nor shall we have any liability to yourself or anyone for any indirect or consequential damages such as injuries to person and property caused directly or indirectly by the product or part sold to you, and you agree in accepting our product or part to save us harmless from any and all such claims or damages that may be initiated against us by third parties.  


Policy Information


CORE RETURNS:
A CORE is defined as a used or broken part, capable of being repaired at a reasonable cost as determined by VMC Electric llc. A credit is given to parts specific and defined by us.  Upon reception of part and it is determine by us to be repairable, we will issue a “Core Credit” for the amount determined at the initial sale of the replacement product. Core returns not considered repairable by us with either be returned or destroyed according to the customer’s instructions.

RESTOCKING:
We cannot receive a return part that has been damaged or in a condition that makes it unable to resale as originally sold.  Parts being returned must be returned in the same packaging and in the same condition (as determined by us) as it was originally received. Parts returned to us that are not under a warranty repair will be subject to a 10% restock fee or $75, whichever is less.   We will contact the customer to discuss returns considered unusable or damaged for possible solutions.

SHIPPING:
Customer is responsible for all shipping unless determined by us to be our fault i.e. the wrong part was shipped.

 

 

 

 

 

 
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